Responsible Gambling Tools at Dieselwin
The cost of an evening at Dieselwin is fixed most reliably before the first spin, when the amount is set aside as the price of the entertainment. The tools below are the ones published by the brand, and they are applied through the account or by e-mail to the support team.
Published tools
The responsible gambling policy describes a stake limit and a self-exclusion procedure, together with a questionnaire for self-assessment. A change to the stake limit takes effect 24 hours after the previous update. A limit cannot be lifted in the middle of a session.
| Tool | Effect | How to set |
|---|---|---|
| Maximum stake limit | caps the stake per bet; a change applies after 24 hours | account or support |
| Self-exclusion | closes the account or restricts activity for a chosen period; extension or permanent block with 24 hours' notice before the end | e-mail to block@dieselwin.com |
| Self-assessment | seven questions on gambling habits, answered privately | responsible gambling page |
Scroll horizontally to see the full table
Signs worth noticing
Any one of the observations below is a reason to pause. Two of them in the same month are a reason to set a limit or to request an exclusion.
- A further deposit is made on the same day to win back an earlier loss.
- Sessions overrun the plan, and other commitments are moved to make room.
- The stake per round is raised after losses instead of after wins.
- Money meant for bills or savings is deposited.
- Play is hidden from family or friends, or losses are understated.
- Gambling is used to change a mood rather than for entertainment.
Habits that keep play affordable
- A stake limit is set on the day the account is opened, because a calm decision holds better than one made mid-session.
- Winnings are withdrawn as soon as the wagering is clear, because a balance left on the account tends to be staked again.
- Sessions are timed with the clock of the device, because the lobby does not show elapsed time.
- Play is avoided after alcohol or under stress, because judgement about stake size weakens then.
- A break of a few days follows a large loss, because the urge to recover it fades with time.
Where help is found
Self-exclusion is requested from the dedicated address, and the period is named in the message so that the term is documented. The confirmation is kept, because an extension or a permanent block has to be requested at least 24 hours before the period ends. Independent organisations offer confidential advice and self-assessment tools without charge, and family members of a player can use them as well.
Frequently asked questions
How is self-exclusion requested?
A message naming the chosen period is sent to block@dieselwin.com. An extension or a permanent block is requested at least 24 hours before the end of the period.
When does a stake limit change apply?
Twenty-four hours after the previous update. A lowered limit therefore holds for the rest of the current day.
Is a deposit limit available?
The published policy names a maximum stake limit and self-exclusion, and other restrictions are requested from support. A self-assessment questionnaire of seven questions is provided too.